Help Center

Welcome to the Pixel Flap Adventure Help Center! Find detailed guides, troubleshooting tips, and tutorials to enhance your gaming experience. Search for solutions or browse our resources below.

Search for Help

Enter your question or issue to find relevant articles and solutions.

Can’t find what you need? Visit our Contact Support page for personalized assistance.

Gameplay Help

Master Pixel Flap Adventure with these tips and troubleshooting guides:

  • Controls Not Responding: Ensure your keyboard (SPACE/UP ARROW) or touch inputs are enabled. On mobile, check the on-screen button settings.
  • Improving Your Score: Practice rhythmic flapping and focus on upcoming pipe gaps. Try Practice Mode to hone your skills.
  • Unlocking Skins: Complete daily challenges or achieve high scores to earn new bird skins and themes.

See our Game Guide for advanced strategies.

Gameplay guide screenshot

Technical Support

Resolve technical issues with these steps:

  • Game Crashing: Update your browser/app to the latest version, clear cache, or restart your device. Check minimum system requirements.
  • Slow Performance: Lower graphics settings in the game menu or close background apps.
  • Connection Issues: Ensure a stable internet connection for cloud saves and leaderboards. Try switching networks.

Submit a support ticket with device details if issues persist.

Technical support screenshot

Account Management

Manage your Pixel Flap Adventure account effectively:

  • Recovering Account: Use the “Forgot Password” option in settings or contact support with your registered email.
  • Cloud Sync: Enable cloud saves in the game menu to back up progress across devices.
  • Deleting Account: Request account deletion via privacy@pixelflap.com.

Learn more in our Privacy Policy.

Billing and Purchases

Address issues with in-game purchases:

  • Purchase Not Showing: Restart the game or check your purchase history in the store. Contact support with transaction details.
  • Refund Requests: Review our refund policy in the Terms and Conditions. Submit a request via the contact form.
  • Unauthorized Charges: Secure your account with a strong password and contact us immediately.

Visit our Contact Support page for billing inquiries.

Community Resources

Join our vibrant community for tips and support:

Join Discord Visit Reddit

Frequently Asked Questions

Quick answers to common questions:

How do I update the game?
For web, refresh your browser. For mobile, check your app store for updates. Enable auto-updates for the latest features.
Why is my progress not saving?
Ensure cloud saves are enabled in settings and you’re logged in. If playing offline, progress is saved locally but may not sync until connected.
Can I play offline?
Yes, the game is playable offline, but features like leaderboards and cloud saves require an internet connection.
How do I submit a feature suggestion?
Use the Contact Support form with “Feedback/Suggestion” selected, or share on our community platforms.